How to politely request late payment from a financial services firm client
Late payment from a financial services firm client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.
Who pays, and when
A team lead approves. Procurement and accounts payable pay. Supplier onboarding can be strict, with security and compliance checks.
Why payment runs late
Unfinished supplier onboarding or compliance checks can block payment.
Tips for chasing a financial services firm client
- Complete their supplier onboarding before invoicing.
- Keep your insurance and company details up to date with them.
- Ask procurement for the status, not just your contact.
Example reminder email
Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. I've included our supplier reference from onboarding. Is our supplier setup complete so the invoice can be paid? You can pay here: [payment link] Thanks, [Your name]