How to politely request late payment from a salon client

Late payment from a salon client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.

Who pays, and when

The owner or salon manager. Often paid as cash comes in from the week's takings.

Why payment runs late

Busy days leave little time for admin, and small bills get forgotten.

Tips for chasing a salon client

Avoid chasing on Saturdays and other busy days.
Send the reminder by email, and mention it in person if you're there.
Offer a simple way to pay by card.

Example reminder email

Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. I know weekends are busy, so you can pay whenever suits this week. Would paying by card be easier? You can pay here: [payment link] Thanks, [Your name]

Write your reminders

Fill in the invoice to get four emails for a salon client, from a heads-up to a final notice, with the dates to send them. Nothing you type leaves your browser.

Your reminders will appear here.

Want these sent for you?

We're building a tool that sends these reminders automatically from your own Gmail when a Stripe invoice goes overdue, all in one email thread, and stops the moment it's paid. It isn't ready yet. Planned price: $19 a month.