How to politely request late payment from a brewery client
Late payment from a brewery client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.
Who pays, and when
The owner or operations manager. Often monthly, with cash tied up in stock and equipment.
Why payment runs late
Big outlays on ingredients, packaging and equipment come first.
Tips for chasing a brewery client
- Send invoices to the operations or finance lead, not the taproom.
- Ask when their distributor payments arrive and time reminders for after.
- Keep invoices itemized and short.
Example reminder email
Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. I've itemized the work below so it's quick to check. Is there a better time in the month to expect payment? You can pay here: [payment link] Thanks, [Your name]