How to politely request late payment from a travel company client

Late payment from a travel company client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.

Who pays, and when

An operations or marketing manager approves. Finance pays. Cash flow is seasonal and tied to bookings.

Why payment runs late

Payments can slip in quiet seasons, when less money is coming in.

Tips for chasing a travel company client

Invoice when the busy season starts, when cash is better.
Reference the campaign or route the work covers.
Ask for a firm payment date in quieter months.

Example reminder email

Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. Here's the invoice for the campaign noted below. Can you confirm a payment date for this one? You can pay here: [payment link] Thanks, [Your name]

Write your reminders

Fill in the invoice to get four emails for a travel company client, from a heads-up to a final notice, with the dates to send them. Nothing you type leaves your browser.

Your reminders will appear here.

Want these sent for you?

We're building a tool that sends these reminders automatically from your own Gmail when a Stripe invoice goes overdue, all in one email thread, and stops the moment it's paid. It isn't ready yet. Planned price: $19 a month.