How to politely request late payment from an accounting firm client
Late payment from an accounting firm client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.
Who pays, and when
A partner or practice manager approves. An in-house bookkeeper pays. Payments often slow down during tax season and at year-end.
Why payment runs late
Deadlines for their own clients come first during busy periods.
Tips for chasing an accounting firm client
- Avoid chasing in the peak weeks before tax deadlines.
- Include the details they'll expect: invoice date, terms, and your tax or VAT number.
- Ask for a payment date. Accountants plan cash carefully.
Example reminder email
Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. I've included the tax details and terms so it's ready to process. Which payment run will this go into? You can pay here: [payment link] Thanks, [Your name]