How to politely request late payment from an accounting firm client

Late payment from an accounting firm client usually comes down to their process, not bad faith. Here's who pays, when, what tends to hold payment up, and a polite reminder you can send today.

Who pays, and when

A partner or practice manager approves. An in-house bookkeeper pays. Payments often slow down during tax season and at year-end.

Why payment runs late

Deadlines for their own clients come first during busy periods.

Tips for chasing an accounting firm client

Example reminder email

Subject: Quick reminder: invoice [number] Hi [first name], I hope all's well. Invoice [number] for [amount] was due on [date]. If it's already on its way, thank you, and please ignore this. I've included the tax details and terms so it's ready to process. Which payment run will this go into? You can pay here: [payment link] Thanks, [Your name]

Write your reminders

Fill in the invoice to get four emails for an accounting firm client, from a heads-up to a final notice, with the dates to send them. Nothing you type leaves your browser.

Your invoice

Tone

Your reminders will appear here.

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